2311606
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Attend our Ask the Experts event about Tax Law Changes - One Big Beautiful Bill on Aug 6! >> RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Lilsexynini
Returning Member

What can i do if im unable to verify my id online an unable to reach anyone on the phone. I already mailed the taxes in almost 3 weeks ago. Idk what else to do?

I recieved a 5071c letter an have not been able to verify my id. Ive done all that i know to do with callin an tryin online without success. So i mailed them in 3 weeks ago. An still nothing, idk what else i can do?
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

What can i do if im unable to verify my id online an unable to reach anyone on the phone. I already mailed the taxes in almost 3 weeks ago. Idk what else to do?

Go to this IRS website for the 5071C letter - https://www.irs.gov/identity-theft-fraud-scams/identity-verification-for-irs-letter-recipients

 

If we can't verify your identity over the phone, we may ask you to schedule an appointment at your local IRS office to verify your identity in person.

 

You can contact your local IRS office. See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1 or call 1-844-545-5640 to set up an appointment

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question