West Virginia individual tax return can't be efiled because it says I haven't attached the Smart 529 docs......but I have attached them. What should I do?

[SabrinaD2]

If TurboTax is not processing your West Virginia individual tax return for e-file due to missing Smart 529 documents, even though you've attached them, try these steps:

1. Double-Check Attachments: Ensure the Smart 529 documents are correctly attached and in PDF format.
2. Re-Attach Documents: Remove the current attachments and re-upload them.
3. Review Entry Points: Make sure you've entered the Smart 529 contributions or distributions in the correct section of your West Virginia state return. More details here.

Let us know if this resolves the issue.

[KB1122]

Tried but message still "Schedule M line 37 requires documentation of prepaid tuition to be attached as pdf for electronic filing"  Weird because the prepaid tuition deduction is on line 39.  Line 37 was last year's position and this year line 37 deal with active military separation.