Website falsified

Forum|Forum|4 years ago
October 21, 2021
2 replies
8 views

You have a phone number to call and its nothing by a recording and get disconnected-why advertise?

Per IRS site free service thru Turbo as its clearly a fee-CAN YOU HELP ME???? Or this info on the IRS fraus just as you have a phone number and dont assit?

TurboTax Free Edition Online

xmasbaby0

Level 15

Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

DoninGA

Level 15

TurboTax support does not have a phone number, so anything you see on the internet is not from TurboTax.

Phone support from TurboTax is not available using the Free online edition. You would need to upgrade to one of the paid online editions for phone support.

Or you can use this forum to ask your questions at no charge.

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

Or -

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

xmasbaby0

Level 15

And....you have missed the deadline to start a free return using TurboTax. It is now too late to use the free software. If you need to start a new tax return then only the paid desktop software is available, which must be downloaded to a full PC or Mac.

Critter-3

Level 15

And to use the TT program thru the IRS FREE FILE option then you must link in thru the IRS system which is now closed for the 2020 tax year and they will not participate for the 2021 tax filings next year.