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leechy03
New Member

We did our return with Turbo Tax for the first time and have now received a reassessment charge of $500. We had paid for turbo tax to look over it and make sure

What are our options?
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3 Replies

We did our return with Turbo Tax for the first time and have now received a reassessment charge of $500. We had paid for turbo tax to look over it and make sure

ACCURACY GUARANTEE

 

TurboTax provides do-it-yourself tax software.  TurboTax guarantees the calculations done by its software.   The information entered into that software is data entered by you, the user.   TurboTax cannot and does not check that information against any outside sources, so TT cannot know if you entered your information completely or correctly.   It is up to you to enter all of your information correctly and completely, and to check your tax return before you file it.  If you forget to enter some income, or enter it incorrectly, enter it in the wrong place, etc. then you may end up owing additional tax to the IRS and/or state.  TurboTax does not pay the additional tax you owe.   If TurboTax’s calculations were incorrect, and you owe penalties and/or interest, then TT will pay the penalties and interest.  The tax due is always owed by you, and must be paid by you.

 

If you need to enter a claim for the accuracy guarantee:

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/submit-claim-turb...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
leechy03
New Member

We did our return with Turbo Tax for the first time and have now received a reassessment charge of $500. We had paid for turbo tax to look over it and make sure

Appreciate the reply. I need to file a complaint but it takes me to the US site and wont let me fill it out. How do i dispute this in Canada.

We did our return with Turbo Tax for the first time and have now received a reassessment charge of $500. We had paid for turbo tax to look over it and make sure

@leechy03

CANADA  This is the U.S. TurboTax public user forum. For help with Canadian taxes, please post your question in the Canada TurboTax user forum., at the following link.

https://turbotax.community.intuit.ca/community/turbotax-support/help/03/en-cahttps://turbotax.intuit.ca/tax-software/index.jsp

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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