Waiting for live talk

Forum|Forum|7 years ago
June 18, 2019
2 replies
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Texas Roger

Level 15

This is not a chat site. If you are using other than the Free Edition and want to speak to someone at TurboTax support, you can set up a phone call on weekdays from 5 AM to 5 PM Pacific time using this link: https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

It may be faster just to post your question on this site and someone will try to answer it unless it is a billing issue.

ckslenker

Level 2

I need all of the forms from my 2018 taxes When I log in there is no stupid button to download the taxes

DoninGA

Level 15

@ckslenker wrote:

I need all of the forms from my 2018 taxes When I log in there is no stupid button to download the taxes

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF)

See this TurboTax support FAQ for accessing prior year online tax returns - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $50 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf