w2 says downloaded successfully but cannot find

[pstieha]

how to import a w2 that email says successful download

[LindaS5247]

You can manually enter your W-2 if your uploaded one did not work by selecting "I'll Type it Myself". 

If you are trying to enter your Form W-2 in TurboTax you can add a W-2 using the instructions below. ‌

If you are using TurboTax Online  you can:

1. Sign into your return
2. Click on" Pick up where you left off"
3. Click on "Search" at the top right of your screen (Search is the magnifying glass in TurboTax Online)
4. In the search box, type "W-2"
5. Click on "Jump to W-2"               (See screenshots below for additional guidance)
6. Click on "Add a W-2" 
7. On the next screen you will be asked to enter your employer's ID from your W-2, enter it, and "Continue"  
8. On the next screen if you do not want to upload your W-2 click on "Type it Myself"  
9. On the next screens you will be prompted to enter your W-2 information from your form

If you are using TurboTax Desktop, you can:

1. Open or continue your return
2. Click "Search" at the top right of your screen
3. In the search box, type "W-2"
4. Click on "Jump to W-2"               (See screenshots below for additional guidance)
5. Your screen will say "We'll start with your W-2", click the box "Work on my W-2"
6. Your screen will say "Let's Start With a Bit of Info From Your W-2" , enter your Employer ID from Box b of your W-2"
7. Click on "Continue"
8. You can select to upload your W-2 or "Type it myself"
9. If you select "Type it myself" the next screens will prompt you for the information you see on your W-2.
10. If you selected "Upload it from my computer" you will be prompted to do so

It will look something like this:

Click here for additional information on importing your W-2. 

Click here for additional information on manually entering your W-2