W-2G data entry excruciatingly slow

Forum|Forum|4 years ago
April 9, 2022
4 replies
33 views

When I enter the details for Gambling Winnings, the response time to enter each field is slower than my 1980's computer. It takes several seconds to move from one field to another using the Tab key. Please fix.

It would also be nice to preserve the previous year's entries so I don't have to re-enter the data if I win a reportable jackpot from the same casino the following year. This is what you already do for Bank entries. So this means saving the Federal ID number, Payer name, address, phone number, etc. I can then update only the fields that changed.

DaveF1006

Level 15

Try to workaround as this has proven successful for some users.

If the system remains slow, try the following.

From a Windows desktop:

Right-click on the Start button.
Select Search.
Enter Disk cleanup.
Select Drive C and select OK.
Select the following options for deletion:
- Downloaded Program Files (includes Java and ActiveX as well as *.exe files from your Downloads directory. Move any files you would like to keep prior to running this tool.
  - Note: If you aren't comfortable deleting these, you can de-select this option, but it's open helpful to optimize PC performance.)
- Temporary Internet Files
- Temporary Files
- Thumbnails
Select OK.
After the prompt, Are you sure you want to permanently delete these files? select Delete Files.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

robert81Author

Level 2

This has nothing to do with my computer. The speed using Turbotax is fast except when entering W-2G info. As soon as I finished adding multiple gambling winnings, the Turbotax speed is normal. I have all Solid State memory in my computer, no hard drive. It is extremely fast. Turbotax software has not been tested by Intuit when entering W-2G data.