The Virginia state forms and schedules all show as being available so you should have no issue in downloading the VA state program.
Make sure your software is at the latest release.
Click on Online at the top of the desktop program screen
Click on Check for Updates
Have you entered any income in the 2024 TurboTax program which is from the state of Virginia? If so, the you should be able to download the state.
Click on Online
Click on Download State
If you still cannot download the state then contact TurboTax support for assistance.
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax