Verified Pro

[pidough50]

I thought I wanted to use a verified pro, so I clicked on it.   Even set up an appointment.   We did not connect.  It will not let me go back and start over.   If I use the "fix" previously mentioned in another thread, it only gives me the option of  expert or verified pro.    I want neither.   How do I get out of verified pro ?

[Cynthiad66]

You should be able to get back to doing your taxes yourself in a few steps.

Select "Find a new verified pro" if you are already connected with someone or Complete the questionnaire again and get matched

Scroll to the bottom of the matching page and instead select "get started" with a Full-Service tax expert.

Click on "Go to Full Service"

On the left-hand side, select "Do my own taxes"

Select "Leave Full Service"

Select a reason and then "continue"

You should be able to do your own taxes now