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smchebo
New Member

verification code not sent. I've tried the email to get code, but no code, tried all other suggestions, still not working, I have tried to file my taxes about 30x over the past 3 days... still the verif code won't show up. Now my taxes are late for first

 
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verification code not sent. I've tried the email to get code, but no code, tried all other suggestions, still not working, I have tried to file my taxes about 30x over the past 3 days... still the verif code won't show up. Now my taxes are late for first

@smchebo  wrote:  "now my taxes are late...."

 

If you're due a Federal refund, there is no penalty for a late Federal return.

 

"tried all other suggestions"

We have no way of knowing what the other suggestions are that you looked at.   Maybe one of them was to check your email's spam/junk folder to be sure the code is not ending up there.  

 

Did you confirm your email address in your Intuit account?  You may even be able to verify it there to see if that solves the filing issue.   Or you can change it to a different email address for notification purposes, if you wish.

 

  • Log in if not already logged in, and low down in the left menu column choose Intuit Account.
  • In your Account settings, go to Sign In & Security.
  • Check the email address there, and update if necessary.
  • If it has an adjacent tag that says "unverified" or "not verified", there may be a link to verify it there.
  • If so, then try that, and it will then send a verification email.
  • Once you do all that, I'd log out of TurboTax, close the browser and reopen it.
  • Then log in and try your filing again.   It may or may not ask you again when efiling for an email verification code.

 

If not resolved, please phone TurboTax Support for assistance.   See FAQs below.

 

FAQ: What if I'm having trouble with my filing verification code?

https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verificati...

 

FAQ:   What's the TurboTax phone number?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

 

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