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Level 5
January 10, 2022
Question

Use of activation codes

  • January 10, 2022
  • 4 replies
  • 26 views

I recently had to reset Windows. I then had to reinstall my TT products. When I went to open 2020 and 2019, I was asked to provide activation codes. I am only aware of needing a code in 2020 and it was a 14 digit code. The 2020 version reinstalled was asking for a 16 digit code, Neither of the applications would accept the "2020" code! I was wondering if anyone else has experienced this issue and particularly if a code was required for 22019?

    4 replies

    Critter-3
    Level 15
    January 10, 2022

    2019 had a 14 digit code and the 2020 a 16 digit code ... 2019 was the first year codes were required. 

    Level 5
    January 11, 2022

    Thank you. I must be very careless because I only have two codes here. The one for 2021 is 16 digit. The only 14 digit code I have carefully saved will not work for my 2019 version!

    Level 12
    January 11, 2022

    Please reach out for assistance with retrieving your activation code for your 2019 TurboTax download: Contact TurboTax