Upon going to file, it keep giving a flag on my state taxes that my witholding ID number must be 14 characters and end with WTH. It meets both of those. What is wrong?

[camdenfolkman89]

I doublechecked my W-2 and it is the correct code, but it does not seem to think it is meeting the requirements. Why can't I file?

[JamesG1]

Perhaps there is a 'phantom' character embedded in the box for the Employers state ID number.

Consider deleting the line by selecting the trashcan to the right.  Select Add another state to re-enter the information.

[camdenfolkman89]

Thanks for the reply! It looks like that did not work either. Still giving the same error. Any other suggestions?

[RobertB4444]

Indiana state ID numbers should be 13 digits long and start with a zero.  You may have too many numbers.

@camdenfolkman89 

[camdenfolkman89]

@RobertB4444 @JamesG1 I am in Utah so it needs to be 14 characters and end with WTH. It has exactly that and was confirmed by my previous employer and its on my W-2s. Unsure if I will just need to file by mail at this point?

[kennethbrady]

I’m also having this exact same issue and am from Utah

[SteamTrain]

@kennethbrady   @camdenfolkman89 

_______________________

It's been an issue for the past couple of years, and the solution is the same:

1) Delete the whole number

2) re-enter it, but make the last three letters..... lower case  "wth".

I have no idea why it make s a difference, but it does.

[bellamac]

Unfortunately, while I overrode the entry and typed it in myself, the characters failed to become lowercase. Why? This problem has been discussed in your forums, specifically for the state of Utah.

I am unable to use TurboTax to file my state return which is unfortunate as TurboTax was very easy to use in filing my federal tax return. 

[SteamTrain]

@bellamac

If you simply overtype the letters with lower case...no, that may not work as the system seems to think it wasn't changed.

You should delete the box 15 number/letter entry entirely...then click in another box on the form so that the computer sees that the state number is empty...then come back to the number-letter box and retype the entire number and letters again.....lower case.

This time, it should keep the lower case letters.