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Dongiff21
Returning Member

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I can't figure out how to upgrade so I can get a copy of my 2017 return

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8 Replies

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You will not be able to upgrade to the Plus edition for tax year 2018 since the TurboTax online editions for 2018 have closed to make way for the 2019 online editions.  Once the 2019 online editions become available in December, at that time you can start a 2019 return and upgrade to Plus.

 

You can also get free transcripts of your federal return from the IRS - http://www.irs.gov/Individuals/Get-Transcript

 

Or contact TurboTax support during business hours and see if there are any other options available for accessing a prior year online tax return.

Support is open from 5am to 5pm Pacific time, Monday thru Friday

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

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I want to pay for upgrade to E-file not mail 

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It doesn't cost anything to efile.  You can efile from all versions. Why do you need to upgrade?  Does it say you need to mail?

 

If you haven't mailed it yet you can try to switch to efile.

Click on Add a State to let you back into your retun.

How to change from Mail to Efile

https://ttlc.intuit.com/community/e-file/help/how-do-i-change-from-mail-to-e-file-in-turbotax-online...

 

 

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My 2019 tax return needs to be e-file. I am quarantined 80 years old . No printer will pay fo e-file 

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As I said there is no charge to efile.  Efiling is free.  Are you using the Online version or the Desktop program installed on your computer?

2017ftMH
Returning Member

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2017ftMH
Returning Member

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I'VE loaded 2019 Deluxe and what Premier

ChondelLO
Expert Alumni

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