I can't figure out how to upgrade so I can get a copy of my 2017 return
You'll need to sign in or create an account to connect with an expert.
You will not be able to upgrade to the Plus edition for tax year 2018 since the TurboTax online editions for 2018 have closed to make way for the 2019 online editions. Once the 2019 online editions become available in December, at that time you can start a 2019 return and upgrade to Plus.
You can also get free transcripts of your federal return from the IRS - http://www.irs.gov/Individuals/Get-Transcript
Or contact TurboTax support during business hours and see if there are any other options available for accessing a prior year online tax return.
Support is open from 5am to 5pm Pacific time, Monday thru Friday
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
I want to pay for upgrade to E-file not mail
It doesn't cost anything to efile. You can efile from all versions. Why do you need to upgrade? Does it say you need to mail?
If you haven't mailed it yet you can try to switch to efile.
Click on Add a State to let you back into your retun.
How to change from Mail to Efile
My 2019 tax return needs to be e-file. I am quarantined 80 years old . No printer will pay fo e-file
As I said there is no charge to efile. Efiling is free. Are you using the Online version or the Desktop program installed on your computer?
ScreenShare 003782
I'VE loaded 2019 Deluxe and what Premier
It looks like your question got cut off. Please respond back so that we can try to help.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
colinokeefe
New Member
carolinag863
New Member
mozelda
New Member
markbiddle
New Member
clifb1026
New Member