turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

sylkie10
New Member

Update not extracting under big sur?

when will this critical issue be fixed?
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

5 Replies

Update not extracting under big sur?

I am having the same problem.  Gets about 95% of the way thru "Extracting update..." then just hangs.

MichelleLO
Expert Alumni

Update not extracting under big sur?

Please make sure your system meets the minimum requirements for your computer or device. Please see TurboTax Online system requirements for more information. 

For additional assistance, please reach out to TurboTax Customer Support

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Update not extracting under big sur?

Experiencing the same issue with TurboTax updates not extracting.  Hangs us at 95%.  Currently running macOS Big Sur 11.2.1

Please advise.

 

Thanks,

-Sam

Update not extracting under big sur?

Even though the extraction hangs, I just waited and waited and waited, and it finally finished. Patience is the trick here. 

Lincinc4
New Member

Update not extracting under big sur?

Extracting Update window stalls out at 90% on Mac Big Sur 11.2.3

 

How do I get a refund?

 

Bought the CD from Office Max when the online version failed to upload a PDF of last years TurboTax 2019

 

Yer striking out for me guys.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question