Update Error For Tax Filings

[nycgunner]

Hi - I can't submit / transmit my New York State tax filing.  I get the "there is an update you need to install..." error, even though everything up-to-date.  I called your help line, waited 30 minutes for a call back, spent 40 minutes on the phone, told she would email an updated file to download, and then the call disconnected. 

PLEASE HELP!  I paid $50+ for TurboTax 2019 Premier on Amazon.  I've tried everything - restarted computer, reinstalled software.  Nothing works.  

[TerukoL]

Please see the TurboTax help topic for assistance with updating your software: Manually Update TurboTax for Windows Software (Basic, Deluxe, Premier, Home & Business).

https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-software-basic-...

Also, try turning off your virus protection and then turn it back on after your return saves. Please click here for the TurboTax Help link on how to disable virus protection. https://ttlc.intuit.com/community/installing/help/how-to-disable-your-virus-protection-software/00/2...