Today I planned on submitting my return. On startup the program installed an update. When starting my program, all of a sudden it now shows I OWE nearly $19,000, but when I finished before the update it showed I was due nearly a $6,000 REFUND. This happened without me making any changes to the information entered.
I am VERY LEERY in trusting the software now.
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You might try exiting the program and logging back in, or restarting your device in case there is a technical issue affecting your results.
To review the calculations:
Detailed calculation information in TurboTax Online can be found by navigating to Tax Tools > Tools > View Tax Summary > Preview My 1040 to access the Form 1040 Worksheet. This worksheet, specifically the Tax Smart Worksheet located between lines 15 and 16, provides the in-depth, step-by-step calculations for your tax liability.
If you are using the Online version, you will need to have paid for your product in order to see all of the worksheets.
If you are using a Desktop version, you can switch to Forms Mode by clicking on Forms at the top of the screen. There, you can scroll through the complete list of forms and worksheets TurboTax has prepared and click on the one you want to review, or click "Open Form" above the list of forms on the left and enter the one you are looking for.
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