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Level 2
January 12, 2021
Question

Update account information for second stimulus

  • January 12, 2021
  • 2 replies
  • 1 view
No text available

2 replies

Level 15
January 12, 2021

Yes, the TurboTax email to customers to update their stimulus payment direct deposit information is legitimate.

  • Note: You have to update your information by 1/15/2021.

Please follow these steps to update your information in the portal:

  • Go here and sign in with the username and password you used to file your 2019 tax return
  • Validate your identity
  • Enter your updated bank account information

 

For additional information, see Update your stimulus payment direct deposit information.

 

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Level 2
January 13, 2021

Why do you say email but then give the link to update?

Level 2
March 18, 2021

I need someone to call me please. My name is [PII removed], email [email address removed]

Level 15
March 18, 2021

You can begin the communication by using the steps below.

  1. Click or tap here to go to our Contact us page.
  2. Select your product (CD/Download Mac or CD/Download Windows, or Online), your edition (Basic, Deluxe, etc.), ask your question, then select Continue.
  3. On the following screen, enter your contact info, then select Get the phone number.

The above is the best and most efficient way for you to connect with the right person so that you can get the help you need. But if you still require assistance, you can contact us on (800) 446-8848.

 

For more information please click the link: What is the TurboTax phone number?

 

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