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Rpriz
Level 2
Apr 14, 2021 3:14 AM UTC
Solved

up to 5 computer installs ?

I installed the cd version of 2020 deluxe on my mac with serial code.  No issues..... but now when my daughter downloads the same version (she has no dvd/cd drive) she gets an error that its a code already owned. 

Whats the best way to allow her to install my version/serial onto her mac?

 

thanks,

Ron

    AshleyA129063Answer
    Level 12
    Apr 15, 2021 4:47 PM UTC

    Please call in so that we can further assist you with this issue: Contact TurboTax

    View in thread

    4 replies

    AshleyA129063Answer
    Level 12
    Apr 15, 2021 4:47 PM UTC

    Please call in so that we can further assist you with this issue: Contact TurboTax

      RprizAuthor
      Level 2
      Apr 16, 2021 5:35 PM UTC

      I called in as instructed and had the most intelligent and knowledgeable tech rep help me out with my issue. Hands down the most refreshing support help ever in any category or business!!!!

       

      Thanks again for making my day an amazing one!

       

      Ron

      ChE236
      Level 2
      May 10, 2021 3:16 AM UTC

      What was the response? I called in today and the rep could not help me do the install.  This issue seems to affect a LOT of people!

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