Unable to update income, getting a blank screen

[Grzecca]

I am trying to update my income, but when I pull up the screen, its totally blank.  No info on the screen or page is blank.  Can you please help   Thanks

[LenaH]

In your situation, it is recommended that you first log out of your TurboTax Online and delete your cookies.

On rare occasions, they may make your browser think you already did something that you still need to do. To fix that, you'll need to delete (clear) the cookies from your browser. For more information on how to delete your cookies on the browser you are using, please see How do I delete cookies?.