Unable to transfer 2024 desktop return to 2025

[gmh1a1]

I have spent over an hour trying to accomplish what should be a simple task - transferring my (Mac) desktop 2024 return into 2025 so that I can begin work. Every suggestion so far has resulted in failure I have updated 2024 and reopened the tax return, I have added .tax2024 extension and still no success. I have been using TT since it was MacIntax and am getting very frustrated with the inability of even your chatbot to deal with this issue

[Bsch4477 · Accepted solution]

Several recent posts of the same problem. I have informed Intuit. 

[GabiU]

Thanks @Bsch4477 
@gmh1a1 Have you tried restarting the program? If you're still unable to transfer, you may need to contact support for further assistance. Please keep us updated in the replies and we'll do our best to point you in the right direction. 

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