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minkuan
New Member

unable to save and file

we are having trouble saving your return as the location you have selected has special characters

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4 Replies
CatinaT1
Expert Alumni

unable to save and file

Try saving the file to another drive.

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minkuan
New Member

unable to save and file

tried to save to another path by "save as", it is ok. But same error keep pop up when I choose "save". And I still cannot proceed to pay the "hidden state fee" and file the tax.

minkuan
New Member

unable to save and file

Hi Turbo Tax Experts, how about try to fix this bug and don't let user see it again.

CatinaT1
Expert Alumni

unable to save and file

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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