Unable to load last year's return data - File not found

[dcltaxman]

Have used Turbo Tax for years and software cannot find last year's return file. Please help.

[MichelleLO]

Depending on your operating system, the below TurboTax Help Articles will assist you with locating your tax data file on your PC. 

• How do I find my tax data file (.tax file) in Windows?
• How do I find my tax data file (.tax file) in Mac?

[VolvoGirl]

Did you use the Desktop installed program?  

Here's an idea.  Do you still have 2021 installed?  Try opening 2021 program and see if you can get your 2021 return to show up in it.  Go to FILE - OPEN.   Then save it again with a name and place you can find.  Go to File - Save As.  Then start a new 2022 return and transfer from the 2021 file.

For Windows....

You need the file ending in .tax2021 to transfer into this year.  It should be in Documents in a Turbo Tax subfolder.  Or Search your computer for all files ending in .tax or .tax2021.  And check the Recycle Bin.  The PDF file should be saved there too.  If you have Windows 10 check the OneDrive.  Or to Drop Box.  Check your backups.  Could it be under a different user on your computer?   

If you don't have the main .tax file you might have one that starts with a Tilde sign ~ like  "~your name.tax2021".  That file is if your computer crashes or your real file gets lost or deleted or corrupt so you can restore it.

[9418751054]

i cant access my last year tax refund, which i did through turbotax. please help.

[CatinaT1]

To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/ 

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF) 

Or - 

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.  

This will take you back in to the 2022 online tax return. 

Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets