Unable to import last year's .tax2023 file

[jlimmer]

Unlike all past years, I (like a number of others, I note) am unable to transfer data from my  .tax2023 file.  I've copied it from my online NAS storage (where I've always placed my TT files), to my local 'My Documents' folder and also to my 'Desktop'.  The scan finds all three but, when I click the Transfer Return button, a "Reading your return" message displays for a second and then disappears.  As suggested in other posts, I've also used the Browse option to try transferring from each of the three files with the same (non-) result.

My Turbotax Deluxe 2024 software is updated. 

Thanks.

[CatinaT1]

Here is a FAQ: Why am I not able to transfer my previous year .tax file to my 2024 tax return?