unable to enter activation highlight and won't enter

[bgriffin]

please give me guidance.  I have done all I know to do to enter the activation code.  I am frustrated and frankly I should not have to go through hoops to activate the product after I paid forit

[TiffanyL]

@bgriffin 

Can you try the steps provided below to see if that resolves your issue:

• Log completely out of your TurboTax account
• Clear cache and delete cookies
• Then log back in and see if you are still having the same issue

If this does not resolve your issue, please reach out to TurboTax Customer Support for further assistance.