unable to efile

[nugent27]

Completed all steps but does not efile and I can not solve the hangup.

[HeatherPLO]

We need additional information to assist you further.  Do you get a specific error message when trying to e-file?  

@nugent27

[nugent27]

On the last edit page before filing one section is red.  It is the one that says "Signature e-filing PIN or date of birth needed". 

I completed the return on 3/14 and by accident realized it never went through.  It is a return for my dad and step-mother who both died of COVID at the end of 2021.  I put in the PIN that I thought was correct for him and his date of birth.  Not sure what might be wrong there but there is no continue button so something is not progressing. 

[SForrestLO]

Sorry to hear this.  You can view this Turbo Tax FAQ on verification.
What is my signature ID?
https://ttlc.intuit.com/community/security/help/what-is-my-signature-id/00/27224

This article may be helpful to you as well.  

Can I e-file a tax return for someone who is deceased?
https://ttlc.intuit.com/community/e-file/help/can-i-e-file-a-tax-return-for-someone-who-is-deceased/...