This forum is for Turbotax users and not for the Intuit payroll system ... if you are having issues then contact your employer for assistance.
There's a notice on this page (in the box) about a change as of 31 Oct:
But I know of no one here in this TAX Community who really deals with that, or really knows how it works.
There is a Get Extra Help section halfway down the page for Chat help Monday to Friday...try then.
Heck...now I have no idea which website they are really using...or if they are connected somehow as part of the same thing.
(Oh yeah...this is a TAX community...we only know many things about taxes)