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cinM
Level 1

Unable to access 2021 tax return due to password I did not set up

I have been able to access my 2021 files with no problem until I installed Turbo Tax 2022, now all of a sudden I need a password to import any file in to this years Turbo Tax. I never put a password on any of the files never have in all the years I have used Turbo Tax.  If I try the answer security question there is no question on a blank answer box. 

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3 Replies
ee-ea
Level 15

Unable to access 2021 tax return due to password I did not set up

cinM
Level 1

Unable to access 2021 tax return due to password I did not set up

Thank you for your reply. But my issue is for the desktop file version and not an online account.

KatrinaLO
Intuit Alumni

Unable to access 2021 tax return due to password I did not set up

For assistance with your password, please see this TurboTax Help Article. Did you save last year's return to your computer as a tax data file? Please see this TurboTax Help Article for assistance with locating your tax file.

 

@cinM 

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