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rothmanp
New Member

Turbotax Won't Transmit Returns

I'm trying to E-file a federal tax return and a state tax return (using Turbotax Deluxe download). When I click on 'Transmit Returns Now,' a 'Transmitting Return' message pops up. However, Turbotax never gets through the 'Transmitting Return' stage; it just hangs. I've done this many times. Very buggy; very frustrating. Any idea about how to get around this problem/bug?

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6 Replies
HelenC12
Expert Alumni

Turbotax Won't Transmit Returns

Try deleting your cookies, clearing your cache and rebooting. If that doesn't work, use a different web browser. See the following:

 

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rothmanp
New Member

Turbotax Won't Transmit Returns

Thanks. But this doesn't apply to my situation, i.e., I'm using the download/desktop version of Turbotax (not the online/web version of Turbotax).

Turbotax Won't Transmit Returns

right now, everyone who waited till the last minute  is TRANSMITTING.

Try again in the wee hour of the morning.

rothmanp
New Member

Turbotax Won't Transmit Returns

Thx. I pretty much always file this late. In using TurboTax for more than two decades, this has never happened. Thx again. 

Turbotax Won't Transmit Returns

I am experiencing similar bug. I got the federal transmitted but the state keeps crashing. I can't even print or save as pdf. How did you fix this?

Turbotax Won't Transmit Returns

Please contact support via phone for assistance with this situation ... contact details can be found here

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