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Level 2
May 16, 2021 6:43 AM UTC
Question

Turbotax Won't Transmit Returns

I'm trying to E-file a federal tax return and a state tax return (using Turbotax Deluxe download). When I click on 'Transmit Returns Now,' a 'Transmitting Return' message pops up. However, Turbotax never gets through the 'Transmitting Return' stage; it just hangs. I've done this many times. Very buggy; very frustrating. Any idea about how to get around this problem/bug?

    6 replies

    Alumni - Intuit
    May 16, 2021 12:45 PM UTC

    Try deleting your cookies, clearing your cache and rebooting. If that doesn't work, use a different web browser. See the following:

     

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    rothmanpAuthor
    Level 2
    May 16, 2021 9:58 PM UTC

    Thanks. But this doesn't apply to my situation, i.e., I'm using the download/desktop version of Turbotax (not the online/web version of Turbotax).

    fanfare
    Level 15
    May 16, 2021 10:35 PM UTC

    right now, everyone who waited till the last minute  is TRANSMITTING.

    Try again in the wee hour of the morning.