Can you clarify your situation? Are you in the Online, or the Desktop version? If the desktop, where are you in the process? Were you able to download the software? Did you successfully enter the security code? Did you try the suggestions in Troubleshoot TurboTax Desktop for Windows issues

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Dale1944_

Level 1

Question

TurboTax will not start

Forum|Forum|3 months ago
February 17, 2026
2 replies
0 views

will not run

JohnB5677

Level 15

Can you clarify your situation?

Are you in the Online, or the Desktop version?
If the desktop, where are you in the process?
Were you able to download the software?
Did you successfully enter the security code?
Did you try the suggestions in Troubleshoot TurboTax Desktop for Windows issues

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

user17714471989

Level 2

I must have purchased Window Version of Turbo Tax but wanted the Mac version how can I get the Mac version as I already paid for Windows Version I can't use as I have a MAC.