Turbotax used my personal banking information on my return to withdraw their fees and caused several additional fees instead of waiting for my refund.

[Anonymous]

when you agreed to pay your fees through your federal refund you also agreed to pay from your bank a/c if your refund wasn't received timely.  TT would have sent you emails about the issue before proceeding. contact TT support to see if they'll do anything. 

5am-5pm Pacific Time (8-8 Eastern) Monday - Friday
https://support.turbotax.intuit.com/contact

[ee-ea]

See the info in this FAQ

https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-t...

[mesquitebean]

If TurboTax auto-debited your account and that resulted in overdraft fees (non-sufficient funds fees), there is an appeals process for the NSF fees.    You can reach TurboTax Support using the contact form that Hackitoff provided above to get a phone number.    Or you can phone the number displayed in the first paragraph of the FAQ below:

FAQ:  Why was my bank account auto-debited for TurboTax fees?

https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...