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rpayne
New Member

Turbotax told me to contact them because my 2018 return was rejected. What do we do now?

 
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2 Replies
LakeshaLO
Intuit Alumni

Turbotax told me to contact them because my 2018 return was rejected. What do we do now?

If your tax return was rejected, you should have receive an ACTION NEEDED! email in your inbox. In the email, it will list the reject code along with a description. Please see an example of this email in the attachment below. In this example, the reject code is IND-525. You can look up more information about your rejection code by placing the code in the search box at the top of screen.  For more info, please see this TurboTax FAQ, How do I fix a rejected return? https://ttlc.intuit.com/replies/3302275

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webbian1000
Returning Member

Turbotax told me to contact them because my 2018 return was rejected. What do we do now?

what if I no longer have access to the email that I had received the rejection email at. where else might I find the code?

 

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