3686161
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

YT76
Level 1

TurboTax requires Activation every time that I start the program. I have only 2 left !!

Hi. I installed TurboTax Deluxe 2024 (Windows PC) about a month ago. Now I went to use it again and the program asked me to activate it again, which I did. Then it showed that I have used 2 of 5 activations. Then I loaded my TurboTax Deluxe 2023 tax return in order to look at what I filed last year and it shows that I used 3 of 5 activations. I am scared to load the program again as I have only 2 activations left. What can I do? I tried chatting with support but all I get in an AI robot. I cannot leave a phone number because I am abroad and the TurboTax system does not register foreign phone numbers. I also cannot call TurboTax support because waiting on hold for an hour will cost me a fortune. Any help would be much appreciated.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

4 Replies

TurboTax requires Activation every time that I start the program. I have only 2 left !!

Google search (Turbotax keeps asking me to activate every time I open it) This was what I put in the search.
There seems to be many for this problem. Hope it helps.

Here are a few links to some of the answers that came up. If none help you then try the google search above for more links. I hope the links here work since Turbo is claiming invalid and removed. If they do not work just do the google search above.

 

 

1 How can I fix TurboTax requesting license activation on every launch?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/install-products/turbotax-2019-turbotax-...

 

2  TurboTax 2023 keeps asking for Activation Code

https://ttlc.intuit.com/community/taxes/discussion/turbotax-[product key removed]g-for-activation-co...

 

 

3  Error code 603: All the available activation for that code has been used
This error means the product has reached its activation limit, so you'll have to buy a new product.

If you're asked to enter your license activation every time you launch Turbo Tax, these instructions can help fix the issue.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-product-orders/error-code-603-ava...

TurboTax requires Activation every time that I start the program. I have only 2 left !!

I checked my post and the links worked. But I am in the U.S. so hope they work wherever you are.🙂

YT76
Level 1

TurboTax requires Activation every time that I start the program. I have only 2 left !!

Thank you for your response. I appreciate it!

 

Yes, I already tried Google and ChatGPT before I posted to the community. I tried the suggestions to no avail.

 

The only thing that got my attention was that some people commented about having USB devices plugged in.

One of the internal drives in my PC started dying a couple of weeks ago. This is just an additional storage drive and not the drive where TurboTax is installed. I replaced the bad drive about a week ago. Could this change have effected the activation somehow? The new drive was assigned the same drive letter as the bad drive that it replaced.

 

Anyway, TurboTax continues to ask for activation every time it is opened. This 2024 edition as well as the 2023 edition. I only have 2 tries left so I am afraid to use them up before I can get my taxes done.

TurboTax requires Activation every time that I start the program. I have only 2 left !!

If it where not the fact that so many seem to have this problem I thought it might be that you are in a different country or time zone. I was trying to log on to a bank after being in a different time zone and I could not do it until I noticed my clock was wrong. When I changed the clock I was able to log on....... Go figure that one. I had a problem many years ago and just turned off the antivirus and fixed a issue. This year 2024 was the first time I did not get a disc from TT and had to follow the same as you but I don't recall anything being a problem, The only difference was I had to log on to the TT website before it would work. Apparently this was the first year that if you want the disc you have to buy it separately. I think TT needs to have a support page where you can post directly to tech people and get answers and notification of problems and corrections. Wish I could help more.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question