If it where not the fact that so many seem to have this problem I thought it might be that you are in a different country or time zone. I was trying to log on to a bank after being in a different time zone and I could not do it until I noticed my clock was wrong. When I changed the clock I was able to log on....... Go figure that one. I had a problem many years ago and just turned off the antivirus and fixed a issue. This year 2024 was the first time I did not get a disc from TT and had to follow the same as you but I don't recall anything being a problem, The only difference was I had to log on to the TT website before it would work. Apparently this was the first year that if you want the disc you have to buy it separately. I think TT needs to have a support page where you can post directly to tech people and get answers and notification of problems and corrections. Wish I could help more.
