turbotax purchased at Costco

How so I enter the payment method when only credit card and bank account are listed methods

posted

Payment for what? Are you in the Online version by mistake?

Be sure you are in your Desktop program. People who bought Desktop have accidentally got into the Online version. They are different. Did you install and Activate the program with the 16 digit License Code? If you started filling out the Online version we can tell you how to move it to the Desktop program without paying for Online.

The Online version has a black column on the left side with the menu items, Federal, State, File etc.

The Windows Desktop program is blue across the top and the menu items like Federal, State, Review, File go across the top.