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Jeff19
Returning Member

Turbotax Premier Stuck on Activation Page

Just installed Turbotax premier.  It did the updates, restarted, and brought up the activation page.  The activation page is basically fully blank, and will not allow me to move forward.  

 

What I've done:

1) Uninstalled and reinstalled two times to no avail

2) Disabled antivirus  -- didn't help

 

How can I get this activated so it will work?

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1 Reply
ReginaM
Expert Alumni

Turbotax Premier Stuck on Activation Page

There are a couple of things that you can try to get out of the activation page:

  • Try closing TurboTax,
  • Compete a  disk cleanup,
  • Restart your computer.  

If this doesn't work try this:

  • If you've enabled pop-up blocking in your web browser, please turn it off and try again.
  • If it's still not working, try again using a different web browser. (For example, if you're using Chrome, try using Explorer or Safari instead.)
  • If those suggestions didn't help, try going back to your first browser and delete cookies.

Hope this helps!

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