Turbotax Premier 2020 gets stuck when trying to import info from Fundrise

[rmwitty]

I'm having the same issue.   Got a message from TurboTax asking me to call the support line.  Really?  If a support person has fixed even ONE case with this problem, then why not post the solution?    PLEASE, TurboTax,... escalate this issue to get fixed!

[rmwitty]

I'm having the same issue.   I contacted Fundrise to see if they can help Turbotax figure out their problem.  Then I filled out TurboTax's "contact" form in hopes it will generate some attention. 

https://support.turbotax.intuit.com/contact/

[whoppmeyer]

I have the same problem. Running it on a Mac

[hiyajudy]

Got this message from Fundrise, they are working on it with TurboTax!...

Thank you for following up. Our engineers are currently working with TurboTax to resolve the issue. We sincerely apologize for the inconvenience.

I hope to be in touch with an update in the coming days. 

[rjoral]

I am having the same issue and Turbotax needs to have error recovery/timeout so you don't have to force/quit (Mac) if something goes wrong.  All other imports work fine and if this one doesn't then turn it off or fix it.  Seriously for a company like yours to allow this issue to go on for so long is not making sense to me.  Otherwise, everything works great. 

[spc93]

Seeing the exact same problem. Only fundrise fails and this is the only thing stopping me from filing taxes. Manually entering Fundrise forms is a pain that I would really like to not go through. When is the expected fix coming Turbotax?

[DareMK]

also getting the same spinning rainbow and non-responsive app crashing when trying to import from Fundrise.  Hoping that this will be fixed soon!

[vchiapaikeo]

Still not fixed and it is April 10th! CMON NOW PRODUCT MANAGERS. DO SOMETHING.

[ibmaster]

Same problem, ridiculous that it's been weeks since reporting and it still crashes TurboTax.

[rmwitty]

It's time for us to smell the coffee.  TurboTax has YET to even acknowledge this issue.  I conclude that his forum is not really monitored by anyone of importance at TurboTax.     I just bit the bullet and manually entered all the Fundrise data.   I'm done with it now and can move on.

[sdeatherage]

Having the same issue.  All these forms from Fundrise are complex and a real hassle to fill in manually.  When will this be fixed?

[sdeatherage]

No one wants to enter the information manually - that's why we use Turbo Tax...

[taxfiler101]

After almost 2 months since reporting this issue by me and so many others, it still persists. This is very disappointing of TurboTax. Still waiting to get the issue fixed to be able to file taxes.

[dhva]

same issue here. this is absurd.

[nr2023]

It is very disappointing to see Intuit not even acknowledging the issue. People have reported it 2 months back and it still hasn't got their attention. People use software to make the process smooth. If such problems can happen irrespective, then I'll be inclined to not not use any software next time onwards.