TurboTax not working on Mac

Forum|Forum|3 years ago
March 19, 2023
3 replies
49 views

I have installed TurboTax from CD and when I open it, after it installs all updates, I have just had a white screen with a blue dot in the middle and a Blue "Cancel" button. I see that others have had this issue and the replies are "check if you have admin rights" which I do. Anyone solve this issue?

Download & Install

MichelleLO

Level 15

Please see the below TurboTax Help Article for assistance with your software not working properly.

TurboTax for Mac won't open when installed

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mdlawrenceAuthor

Level 2

That article has nothing to do with my issue. It is installed OK. It downloaded all updates after installing. But when it is finished installing all updates I get a White box with "Turbo Tax 2022" at the top, a blue dot in the middle, and a single blue "Cancel" button to click. I am an administrator. It is not a "malicious software" issue with the macos. It installed OK but will not run. I even tried deleting the software, downloading a new copy from TurboTax and installing a fresh copy and the same thing happens...

Any other ideas?

MichelleLO

Level 15

Please reach out to TurboTax Customer Support and request to speak to a tech support agent who can assist with this issue.

What is the TurboTax phone number?

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