TURBOTAX NOT THOROUGH

Forum|Forum|3 years ago
April 3, 2023
3 replies
16 views

I paid over $100 to Turbotax to get my taxes done right, and they were rejected when I filed them because of a missing document. Now I have two pending charges on my card that I don't have the money for waiting until it goes through. Shouldn't this be thorough enough, especially when we are paying so much money, for it to go through correctly the first time? Then when I called and tried to get help, I had no way of getting through to a live person, regardless of how many questions I asked. Anyone know how to get through to a real life person?

TurboTax PLUS Online

MoniqueLO_

Level 10

Please feel free to contact Customer Support so you can speak with someone who can assist you.

@dancr96

dancr96Author

Level 2

I've tried calling multiple times and cannot get through to a representative. I've literally been calling all morning

SForrestLO

Level 11

Customer support is experiencing high call volume. You can try and call later in the evening. Customer support is available from 5 a.m. to 9 p.m. Pacific time daily.

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