Turbotax is "free to start" but the final fees are determined by the forms you need on your individual return. States are extra and there are many add-ons you can agree to buy. All fees are disclosed before you pay and if you don't like it, you can stop, log off, and use another service.
Turbotax is often more cost effective if you buy the CD or a download copy from a discount retailer like Amazon, Staples, Office Max, and so on, to install on your own computer.
You may also be interested in the IRS FreeFile program. The FreeFile version of Turbotax is available for taxpayers with income up to $36,000 and military taxpayers with income up to $69,000, and includes all forms that are normally an upgrade charge in regular Turbotax. To use the FreeFile version, you must log into the FreeFile site and make a new account, you can't use your regular Turbotax account. (If your browser automatically logs you into the regular Turbotax site, you may need to clear your browser history then try again.)
https://freefile.intuit.com
Other tax providers may have higher income limits on their FreeFile programs. You can check the IRS FreeFile site for more information.
