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TurboTax Home & Business NOT Communicating with Print Server

I'm using an iMac, Mojave OS 10.14.

 

My printer has toner and works OK for other documents but when asking it to print a return for filing, I get a message that TurboTax can't communicate with the printing server. I can't export as a PDF either.

 

What could be the cause? How to fix?

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2 Replies

TurboTax Home & Business NOT Communicating with Print Server

Update your system drivers for your printer.  Remove Adobe Reader DC and reinstall it.  One of those should fix the problems.

TurboTax Home & Business NOT Communicating with Print Server

I updated my Adobe Acrobat Reader and that solved my issue.

 

Thanks for your advice.

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