TurboTax H&B 1 free state

[dehavenphoto]

I have been using TurboTax Home & Business for almost 15 years. It has always included 1 free state return. There is an extra charge for e-filing the state return but I always print out the state and mail it. I'm doing the 2014 return. I have e-filed the federal return and it has been accepted. When I try to do the state return, it wants to charge me $45 to do the state return (not including e-filing). This is just to do the return. 

This has never happened before. What do I do?

[xmasbaby0]

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number..

[dehavenphoto]

Thank you for your help. I appreciate your detailed and prompt reply.

Jack

[dehavenphoto]

I tried that link and just got this message....

We're sorry, we can't find the page you requested.

You may have clicked on an article that has been deleted or outdated.