Why do you lie and claim to be free then demand a $60 upgrade? [removed] It's false advertising and it's criminal

[WilliamV]

TurboTax Free File Program is geared towards lower-income filers, regardless of tax return complexity, and is only offered through the IRS Free File Alliance (FFA) program. No upgrades are available.

TurboTax Free Edition, on the other hand, can be used by higher-income filers but only handles simple returns with no additional schedules. Upgrades and add-ons, such as TurboTax PLUS and Audit Defense, are available.

Related Information:

• What is the TurboTax Free File program?
• How do I switch to TurboTax Free File Program?
• Is TurboTax Free Edition right for me?
• Why am I being charged for TurboTax Free Edition?