TurboTax account

Forum|Forum|4 years ago
January 11, 2022
9 replies
54 views

Does anyone else have the problem of getting into their account? Last year I asked several questions of the community and got very good answers. I noted my username and password but this year it would not work! I eventually got locked out and to unlock it has been the most painful process ever! I am close to saying I will get a different application (I have already purchased this year's version).

There is no way of talking to a real person and the various help screens do not cut it!

MichelleLO

Level 15

Have you tried to utilize the account recovery request to assist with getting back into your account? If not, please see this help article: Account Recovery Request for your TurboTax Account

If that doesn't work, please reach back out to Customer Support. Customer Support is open daily from 5:00 AM to 5:00 PM Pacific Time.

What is the TurboTax phone number?

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