3111857
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Turbotax 2022 -can't open prior return after upgrading laptop

I did our 2022 taxes which included multiple states (which required additional purchases).  I upgraded my laptop and reinstalled the Desktop 2022 Turbotax and brought over all my past turbotax files on the new machine.  However when I try to open the tax return in TT, I get a 190 error saying one of the states previously purchased is not installed on the new laptop and asks that I pay for it again.  How do I get a state I previously paid for to install on the new laptop without paying again?

 

Thanks

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions

Turbotax 2022 -can't open prior return after upgrading laptop

1 Reply

Turbotax 2022 -can't open prior return after upgrading laptop

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question