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Turbotax 2021 Schwab Access Does Not Work

Every time I have tried to access my Schwab 1099 composite data in the last 36 hours I get the following message: "Login is temporarily unavailable. Please try again later or call customer support."  I am running the current version of MacOS.  My default browser is Chrome.  I have verified that my Schwab user ID and password are correct because I can access my Schwab account with the browser.  I have verified that Schwab Security allows access to TurboTax and Quicken.  I know the data is available because I have the Schwab 1099 composite pdf.  I have repeatedly rebooted and restarted the Mac.  I have read and done everything recommended in the "Schwab Access Fails" discussion.  I was able to access Schwab last year using TurboTax 2020 on the same Mac.  I would appreciate a TurboTax technology support employee explain what I need to do other than key in all of the data myself from my Schwab 1099 composite pdf.  Thank you. 

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2 Replies
HeatherPLO
Intuit Alumni

Turbotax 2021 Schwab Access Does Not Work

Thank you for reporting your experience.  This is a known issue that looks to be resolved.  

 

If this still isn't working for you, please try to utilize the workaround posted on this thread here

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Bob2227
New Member

Turbotax 2021 Schwab Access Does Not Work

YOU KNOW YOUR RESPONSE IS SIMPLY BS AND THE WORK AROUIND IS MORE BS, CHANGE MY SCHWAB PASSWORD, CLOSE TT, THEN REOPEN TT........AN OUTFIT LIKE YOURS SHOULD NOT BE ADVOCATING "WORKAROUNDS" FOR SECURE ACCESS TO ANYTHING

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