@mschumpert wrote:
1. Yes, I uninstalled and deleted according to instructions. But as mentioned before, I was unable to find some of the files they said to be deleted. Then emptied the trash and restarted and reinstalled...
2. Your suggestion to try a different user proved fruitful. I followed your instructions and set up a new user. The program was already installed under the user, so I started it, and without doing anything else, tried to preview it, and also print it. Both worked.
3. I wonder if I can share the file I've worked so hard on with the other user and print/save it from there? What might my next steps be? Thanks for your help...
#2 - That indicates that there is indeed a problem with the first user account. You might want to take the Mac to an Apple store Genius Bar for help.
#3 - Sure you can. There are several ways.
Just move the .tax file to the first users Public -> Drop Box and use the File -> Get Info (or use the Command key and I when the file is selected), then at the bottom of the pop-up Info Box change the permissions so the file is Read/Write for Everyone (you will probably need the admin password to unlock the box.) The new User can then navigate on the Macintosh HD -> Users -> first User name -> Public - Drop Box and locate the file. And move it where you want.
https://www.imore.com/mac-help-sharing-files-between-users-same-mac
https://www.idownloadblog.com/2017/10/06/how-to-share-files-between-users-same-mac/
Also file sharing:
https://support.apple.com/guide/mac-help/set-up-file-sharing-on-mac-mh17131/mac
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
