turbo tax crashing......

7 replies
93 views

This question was for Turbo Tax, I ask that you TT please respond.

HAS THE ISSUES WITH CRASHING OF TT PROGRAM ON MAC, WHICH WAS HAPPENING IN 2022 BEEN RESOLVED?

Thanks for your anticapted answer.....

SteamTrainAnswer

Level 15

And even if you do decide to try desktop again.

Do Not buy and install it until mid-late January.

Anyone buying it now is more likely to encounter massive problems with it....by mid January, the most glaring software problems have been fixed (Though not all forms will be ready until sometime in Feb). Don't even buy the installation software until mid-January.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

Anonymous_

Level 15

You need to contact Support.

How do I contact TurboTax? (intuit.com)

lifreyAuthor

Level 2

I contacted support and spent a couple hours on the phone with them and still was unable to resolve the issues I had with my TT program crashing. I had to complete my tax return online for 2022 year. I JUST NEED TO KNOW IF THOSE ISSUES WITH THE PROGRAM CRASHING WAS FIXED FOR THE 2023 PROGRAMS?

DoninGA

Level 15

Since the issue you were having with the 2022 Mac desktop edition was not systemic, I doubt you will get an answer to your concern either here on this forum or from TurboTax support.

Go to this TurboTax website for the Mac minimum system requirements for the tax year 2023 desktop CD/Download editions - https://turbotax.intuit.com/personal-taxes/cd-download/tta-system-requirements