turbo tax crashing......

[lifrey]

This question was for Turbo Tax, I ask that you TT please respond.

HAS THE ISSUES WITH CRASHING OF TT PROGRAM ON MAC, WHICH WAS HAPPENING IN 2022 BEEN RESOLVED?

Thanks for your anticapted answer.....

[Anonymous_]

You need to contact Support.

How do I contact TurboTax? (intuit.com)

[lifrey]

I contacted support and spent a couple hours on the phone with them and still was unable to resolve the issues I had with my TT program crashing.  I had to complete my tax return online for 2022 year.  I JUST NEED TO KNOW IF THOSE ISSUES WITH THE PROGRAM CRASHING WAS FIXED FOR THE 2023 PROGRAMS?  

[DoninGA]

Since the issue you were having with the 2022 Mac desktop edition was not systemic, I doubt you will get an answer to your concern either here on this forum or from TurboTax support.

Go to this TurboTax website for the Mac minimum system requirements for the tax year 2023 desktop CD/Download editions - https://turbotax.intuit.com/personal-taxes/cd-download/tta-system-requirements

[SteamTrain · Accepted solution]

And even if you do decide to try desktop again.

Do Not buy and install it until mid-late January.

Anyone buying it now is more likely to encounter massive problems with it....by mid January, the most glaring software problems have been fixed  (Though not all forms will be ready until sometime in Feb).  Don't even buy the installation software until mid-January.

[mollinmark]

TT Mac has started crashing on me after the latest update. About 10 crashes in the last 2 days. Was fine since Black Friday when I downloaded it.

[SteamTrain]

@mollinmark 

Call Customer Support and get it reported:

They claim to be open for weekend call-in now.

What is the TurboTax phone number? (intuit.com)

[RobertB4444]

TurboTax has a lot of resources available to help Mac users with their product.  If you're still having issues with the program crashing then click on this link and walk through some of the troubleshooting tips for TurboTax Mac users.

@mollinmark