Turbo tax business transmission error "difficulty recognizing data"

Forum|Forum|3 years ago
January 31, 2023
3 replies
23 views

Hello, when trying to efile my federal partnership return I am getting this message. "the intuit electronic filing system is having difficulty recognizing the data in the return you are sending. Make sure your turbotax program is up-to-date. Go to the online menu and select check for updates. if you still can't transmit your return, go to www.support.turbotax.com for a solution or workaround. in some cases, you may need to file this return by mail. - null"

I can't seem to figure out why. I searched the internet and am currently on hold with turbotax waiting for help. Anyone have a solution?

TurboTax Business Windows

EbonyA

Level 13

Depending on your outcome with phone support, you may try doing a manual update if needed.

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Rhyme2096

Level 2

I am having the transmission error and it seems to be with the New York State Tax return form IT-204, Line G(2). I had the withholding ID in XXXXXXXXX format in the last year's return. TurboTax displays the message that it has to be in XX-XXXXXXX format. I tried in both format but Intuit return "difficult recognizing data" error. I also tried updating software.

Obviously, TurboTax needs to fix this issue in their update. Please advise.

MichelleLO

Level 15

Please reach out to TurboTax Customer Support as your issue would be best resolved with one-on-one support.

What is the TurboTax phone number?

@Rhyme2096

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