Turbo tax 2024 will not open.

[jeannevoraski]

I downloaded/paid for Turbo tax 2024 on March 6th and filled in my forms and saved them to my computer. I owed money so waited until today to file. The App will not open and I get an error form to send in. I uninstalled and reinstalled three times to no avail. Ran it as administrator. My VPN is not on. I turned my antivirus off. None of that works.

[JohnB5677]

Please try the following steps

1. Log out of Turbo Tax.
2. Clear your cache and cookies
3. Delete Cache & Cookies
4. Close Turbo Tax
5. Shut down the computer
6. Re-start your computer
7. Re-open the browser and log back into Turbo Tax.
   • You can also try a different browser as well,

If none of the above steps resolve the issue, 

Please contact the TurboTax Support Phone Number