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Level 2
March 13, 2023
Question

TT shows incorrect e-filing status

  • March 13, 2023
  • 1 reply
  • 14 views

Hello,

 

I am using TT Premier for Mac (download product). I have filed my federal tax return, and I have received the two emails from Intuit showing status (first: the transmission confirmation, second: acceptance confirmation). I can see on the IRS website ("Refund Status Results") that it has indeed be received by the IRS.

 

However, the TT app does not recognize that this return has been filed. When I click on "Check E-File Status" in the File tab the main window, TT says no return has been e-filed. Now I cannot e-file my state tax return. 

 

This is a problem. Can you please indicate how this can be fixed?

 

Thank you.

    1 reply

    SForrestLO
    Level 11
    March 13, 2023

    Please see this Turbo Tax help article on how to update your softwarely Update TurboTax for Windows Software (Basic, Deluxe, Premier, Home & Business)

    How do I e-file my state after I already filed my federal?

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    JohnBuAuthor
    Level 2
    March 13, 2023

    I checked just now, and I already have the latest version of the software installed, so that's not the solution. Please advise further.

    Level 10
    March 13, 2023

    Please feel free to contact Customer Support so you can speak with a TurboTax representative who can assist you.

    @JohnBu